Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of shop.desutoys.com. The collective work includes works that are licensed to shop.desutoys.com. Copyright 2003, shop.desutoys.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with shop.desutoys.com or purchasing shop.desutoys.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with shop.desutoys.com or to purchase shop.desutoys.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by shop.desutoys.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of shop.desutoys.com used in the site are trademarks or registered trademarks of shop.desutoys.com
Please note: Customers shipping orders to destinations outside the United States are responsible for all taxes, duties, tariffs and fees in addition to adhering to all applicable customs laws and restrictions associated with the import of products into that country from the United States, many of which are manufactured in China, or other non-US countries. Because these laws and fees can change over time, Desu Toys encourages customers to check with the applicable Customs offices before placing an order. Desu Toys does not attempt to pay for any portion of those costs. Desu Toys will not reimburse the Customer for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
shop.desutoys.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, shop.desutoys.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, shop.desutoys.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to shop.desutoys.com in its sole discretion.
You agree to indemnify, defend, and hold harmless shop.desutoys.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Any items suffering from a manufacturing defect may be exchanged for the same items only within two weeks of the date of delivery. "Defects" are mistakes in the manufacturing process and do not include damage from normal wear and tear or negligent usage. Desu Toys will determine the validity of manufacturing defect returns on a case-by-case basis.
To exchange a defective item, send an email to email@example.com with your order number in the subject field. We will email you an RMA number and further instructions on how to exchange your item.